This case study presents an in-depth look at an innovative training "pathway" to help disconnected young adults and other employees enter the retail field and build a rewarding career.
Publications and Toolkits
Case Studies
American Express - Hiring Smart, Training Smarter: Case Study
After a few years of high attrition rates and money spent on training employees who ultimately left the company after a short period of time, American Express had to “step back and take a look at the learning landscape” as it pertained to reading comprehension and basic computing math skills among its new hires.
Northrop Grumman - Apprentices Strengthen America’s Defense: Case Study
Building cutting-edge war ships is but one of those crafts, and teaching these highly specialized skills through an apprentice program is the most cost-effective and strategic way to ensure the highest-quality product and ongoing maintenance infrastructures in the industry. Northrop Grumman’s Apprentice School is the gold standard in the field.
Northrop Grumman: Executive Summary
Northrop Grumman’s Apprentice School is an educational and career opportunity unlike any other, providing fully paid, comprehensive four- and five-year apprentice programs for students interested in shipbuilding careers.
Harper Industries - Building Training Programs with Revenue Potential: Case Study
Harper Industries is committed to training throughout the organization, whether it is skills-based training or dealing with workforce readiness deficits and related training concerns. The company believes, and studies show, that employees are more motivated to stay with a company that provides opportunities for professional growth and advancement.
Harper Industries: Executive Summary
Harper Industries is committed to training throughout the organization — whether it is skills-based training or dealing with workforce readiness deficits and related training concerns.
Yum! Brands - Innovation for Opportunity: Case Study
With the goal of bringing lifelong learning opportunities into the workplace, YUM! Brands has begun deploying a technology-based learning platform that ultimately will not only offer skills-based training for specific job tasks but also address remedial training and skills gap needs while still considering future career development paths for its employees.
CVS Caremark and The TJX Companies Inc. - Retail Training and Education Innovation in the Works: Case Study
Retail growth in the United States is expected to outstrip other industries in the next 10 years. According to the Bureau of Labor Statistics, the retail trade industry is projected to add 687,000 jobs from now through the year 2016 and grow to an industry of $1.9 trillion.
Because both CVS Caremark and The TJX Companies, Inc., are facing near- and long-term critical shortages of supervisory and management staff to address this projected growth, the two companies have joined forces to find an innovative way to address their similar challenges.
Citizen Schools - Inspiring Young Minds while Building the Talent Pipeline: Case Study
Corporate Voices’ companies work with a range of after school programs around the country. While there are excellent individual programs in every community, one of the most successful models we have found is in Citizen Schools, which started in Boston and now has expanded throughout Massachusetts, along with North Carolina, California, Texas, New Jersey, New York City, and New Mexico.
GlaxoSmithKline: Case Study
GlaxoSmithKline is a company that supports children and public education on several fronts. Internally, the company works with employees and the community to ensure that after school programs and child care are available, and it encourages employees to volunteer with schools and after school programs. Externally, the company has been a leader on K-12 education issues for 20 years, through mergers, changes in leadership and various political climates.